Article: How utilities are designing and embedding AI operating models

This piece in Latitude Media, overviews how utilities are using AI to rewire how they work, evolving their leadership, teams, and strategies to deliver transformation.

As AI reshapes the power sector, we're seeing the emergence of:

• Chief AI Officers leading strategic transformation

• Cross-functional delivery pods accelerating deployment

• Specialized AI roles bridging technical capability with operational impact

• Human-centric design building trust and adoption

The utility sector is moving beyond experimentation to structured, scalable approaches that deliver immediate value while building foundations for the future.

Read more about these emerging trends and the organizational capabilities utilities need to unlock AI's full potential.